Shipping Information

Shipping Information

We’re committed to providing you with an excellent shopping experience. Below is our shipping policy, which outlines how we handle your orders to ensure they reach you in perfect condition and on time.

1. Processing Times

Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Delays: In rare cases, there may be delays due to factors beyond our control (e.g., high order volumes, customs, postal delays). If there’s a significant delay, we’ll keep you updated.

2. Shipping Rates & Delivery Estimates

Standard Shipping: Typically delivered within 2-3 business days (domestic) or 7-14 business days (international).

Expedited Shipping: Delivery typically within 2-4 business days (domestic) or 5-7 business days (international). Additional charges apply.

Free Shipping: We offer free standard shipping on orders over $30. This applies to domestic orders only.

Note: Delivery times are estimates and may vary depending on your location and the shipping method selected

3. International Shipping

We ship to many countries worldwide. International shipping rates vary based on your location and will be calculated at checkout.

Customs & Duties: Please note that international orders may be subject to customs duties, taxes, or fees once the shipment reaches your country. These fees are the responsibility of the customer.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s status directly on the carrier’s website.

5. Missing or Lost Packages

If your package shows as delivered but you haven't received it, please contact the carrier directly. If you still need assistance, reach out to us at support@shopfemthings.com with your order number, and we'll do our best to help.

6. Address Errors

Please double-check your shipping address before finalizing your order. We are not responsible for orders shipped to incorrect addresses due to customer input errors. If you notice a mistake, contact us immediately, and we’ll do our best to update it if the order hasn’t been shipped yet.

We appreciate your business and are here to ensure a smooth delivery experience for all our customers. If you have any questions, feel free to contact us.

 Thank you for shopping with Fem Things!